Fire Rescue
Welcome!
On behalf of the men and women of Portage Fire Rescue, I would like to thank you for visiting our website. It is my sincere hope that this website will provide you with the opportunity to connect with our organization and gain a greater understanding of the services we provide to our community. Please take a few minutes to learn more about our organization’s structure, services, mission, vision and values.
We are a combination fire rescue organization that serves the City of Portage, and the Townships of Caledonia, Lewiston, Pacific, and Fort Winnebago. Our organization services an area of 170 square miles with a population of approximately 16,400 people. The members of Portage Fire Rescue are proud of its rich history and its tradition of excellence. As we move forward, our goal is to continue strengthening our partnership with the community as we provide the highest quality of service and safety to those we serve.
While emergency response is our primary focus, we also understand the importance of prevention and preparedness. We believe that education and outreach are powerful tools to empower individuals and foster a culture of safety. Through our fire safety programs, community partnerships, and proactive initiatives, we strive to equip our community with the knowledge and resources needed to mitigate risks and protect themselves.
On January 1, 2025, Portage Fire Rescue will begin operating a new ambulance service in the City of Portage and our surrounding townships. We have begun the process of building an EMS program that our community can be proud of. We will be licensed at the Paramedic Level, which is the highest level of pre-hospital emergency care in the State of Wisconsin. We will provide safe, professional, and compassionate care to our community with an emphasis on highly trained, personal care and an empowered EMS staff.
We welcome your feedback and appreciate your continued support. If I can ever be of assistance, please contact me at troy.haase@portagewi.gov or by phone at 608-742-2172.
Respectfully,
Fire Chief Troy Haase
You can also follow us on Twitter: @fire_portage, Facebook: @PortageFire, Instagram: portagefiredept
Mission Statement
This mission statement describes the Potage Fire Department’s goals and purpose for existence and creates a sense of unity among employees.
The Portage Fire Department is committed to providing the highest quality of public safety for the community, by minimizing the impact of fire and injury through public education, quality service and emergency preparedness.
Vision
The vision statement describes the Portage Fire Department’s inspirational, long-term plan for what we will be able to accomplish, who we will help, and how the PFD will then be perceived.
The Portage Fire Department will continuously strive to meet the changing needs of our community and will always strive to be leaders in the fire service. We will support a safe, healthy, and diverse workplace that is open to change. We will embrace new technologies and techniques, focusing on training and education, to provide the highest level of customer service and satisfaction in a professional and caring manner.
Values
Establishing values and associated statements embraced by all members of an organization is extremely important. They recognized those features and considerations that make up the personality of the organization.
“We, the members of the Portage Fire Department do all we can to ensure we deliver the best possible service to our citizens through smart, well trained, humble, dedicated, competent, hardworking, and safe members.”
“We recognize that the value of diversity helps us to work together as a team to better serve our community.”
“We value the public’s trust and are committed to honest and ethical behavior. We hold ourselves accountable to these values. We believe in a personal commitment to the organization and the community.”
“We seek out and value the input and opinions of members at all levels of the organization.
Teamwork is the building block of our department to improve service to the public and maintain a safe effective work environment. We believe that members have a responsibility to mentor others.”
“We recognize the value of change in responding to and meeting the ever-evolving needs of our
customers and members. We are committed to seeking out effective methods and progressive
thinking toward change. We recognize the value of ongoing education and training.”
“We are a fire department family. We are committed and accountable to each other because our lives depend on it. We value the role each member plays in our organization. We respect those that came before us and will strive to make the organization better for those who follow.”
“We believe communication is essential to the cohesiveness and performance of our organization. We are committed to providing effective and responsive means of communication throughout the organization and community.”
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Frequently Asked Questions
How often should I change the batteries in my smoke detector or carbon monoxide alarm?
The Fire Department would like to encourage residents to replace the batteries (9 volt and AA) in their smoke alarms and carbon monoxide alarms every six months. The Portage Fire Department has batteries available at the fire station. If assistance is needed with installing the batteries in your smoke or carbon monoxide alarms, please contact the fire department at (608) 742-2172 and someone will schedule a time to come and assist. The batteries we receive are donated each year by Ray-o-Vac/Energizer.
When is a Burn Permit required?
The City of Portage requires a burn permit for all open burning other than outdoor recreational fire pits or fireplaces. The permit can be found on the Portage Fire Department Website (Click Here for Burn Permit) or you can stop into the station.
For those of you that live outside of the City and wish to burn, you must contact the DNR at https://dnr.wi.gov/burnpermits or 1-888-947-2876. Due to the Coronavirus there are no in person DNR burn permits being issued.
Contact Info
Troy Haase
Fire Chief
119 W Pleasant Street
608-742-2172 ext 118
troy.hasse@portagewi.gov
Locations
Portage Fire Department
119 W Pleasant Street
Portage, WI 53901
608-742-2172